Root Cause Analysis
Root Cause Analysis (RCA) is a critical methodology used to investigate incidents, failures, and non-conformities in high-risk environments such as construction, manufacturing, oil & gas, and facility management. This course provides a structured approach to identifying the real reasons behind unwanted events, moving beyond surface-level symptoms to address underlying system failures.
Root Cause Analysis
Participants will gain practical experience using tools like the 5 Whys, Fishbone Diagram, Fault Tree Analysis, and Pareto Charts to analyse both safety and quality-related incidents. The course also focuses on formulating effective corrective and preventive actions (CAPA), improving report writing, and supporting continuous improvement efforts. Through real-world case studies, guided exercises, and facilitator-led discussions, learners will develop the skills to lead RCA sessions confidently and contribute to stronger, incident-free workplace systems.
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Duration1 day
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Training ModeVirtual/Face to Face
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LevelIntermediate/Advance
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LanguageEnglish and other regional languages based on availability
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Content CustomizationClient specific/Industry specific/Site specific
Why Should Employers Invest in this Training?
- Prevent Recurrence of Incidents: RCA helps identify underlying causes, not just symptoms, leading to long-term solutions and reduced repeat incidents.
- Improve Safety, Quality & Compliance: Enables teams to investigate near misses, injuries, and quality failures using structured, defensible methods aligned with audit expectations.
- Reduce Downtime and Costs: Effective RCA minimizes future failures, avoiding production losses, rework, insurance claims, and costly shutdowns.
- Strengthen Investigation Capabilities: Builds internal expertise in conducting systematic investigations and writing clear, action-oriented reports.
- Enhance Accountability and Transparency: RCA promotes data-driven decision-making and ensures all stakeholders understand what went wrong and how to fix it.
- Support Continuous Improvement Culture: Integrates with Lean, Six Sigma, ISO 45001, and ESG initiatives by driving performance improvement through corrective actions.
- Prepare for Regulatory & Client Audits: Demonstrates a proactive approach to incident management, often required during HSE audits and third-party assessments.
Training Objective
The primary objective of this Root Cause Analysis (RCA) training is to develop a deep, analytical mindset among professionals who are responsible for investigating incidents, failures, and process deviations in safety-critical and quality-sensitive environments. The training aims to build participants' capability to go beyond immediate or superficial causes and uncover systemic, behavioural, and procedural gaps that contribute to accidents, equipment breakdowns, non-conformities, or near misses. Through structured methodologies, participants will learn how to identify the root causes of both simple and complex issues. Emphasis is placed on selecting the appropriate RCA tool based on incident type, collecting reliable evidence, conducting effective interviews, and analysing data objectively. Learners will also understand how to link root causes to practical corrective and preventive actions (CAPA). The training will guide participants in preparing defensible RCA reports that satisfy internal reviews, client audits, and regulatory requirements. Additionally, the course reinforces how RCA contributes to long-term business value by reducing repeat failures, supporting continuous improvement, and aligning with safety, quality, and compliance goals such as ISO 45001, ISO 9001, and ESG performance. By the end of this program, participants will be equipped to lead or participate in RCA sessions with clarity, consistency, and accountability, turning incidents into opportunities for systemic learning and risk reduction.
Training Methodology
Instructor-led
Sessions
Collaborative
Learning
Final
Assessment
Knowledge
Checks
Virtual
Mode
How Will This Training Strengthen Workforce Readiness?
Upon successful completion of the Root Cause Analysis Training, participants will acquire the following practical and safety-critical skills:
- Enhances Analytical Thinking - Builds the ability to ask deeper questions and think critically about failures. Encourages root-level investigation instead of superficial fixes.
- Equips Teams with Practical Tools - Trains participants to use structured RCA tools like 5 Whys and Fishbone Diagrams. Enables consistency and precision in incident analysis.
- Improves Incident Investigation Skills - Develops competence in collecting evidence, interviewing witnesses, and mapping events.
- Boosts Process Reliability - Helps identify system-level gaps causing recurring problems. Supports long-term operational improvements and risk control.
- Ensures Compliance & Audit Readiness - Aligns workforce capability with ISO, client, and legal investigation expectations. Makes the organization more audit-compliant and risk-resilient.
- Enhances Reporting and Documentation - Trains staff to write clear, structured RCA reports with actionable outcomes. Supports compliance and client-facing documentation requirements.
Who Can Take This Course?
This course is suitable for a wide range of professionals across safety, operations, quality, and maintenance functions. It is ideal for anyone involved in incident investigations, system improvements, or compliance activities. It is ideal for:
- Maintenance & Reliability Engineers.
- Project Engineers & Site Supervisors
- Quality Control / Assurance Professionals
- HSE Personnel
Assessment
✅ Multiple Choice Questionnaire (MCQ)
Training Mode
Face to face training
Virtual training
