Incident Management Software
Modern, Fast & Root-Cause Driven – Capture, Investigate, and Resolve Workplace Incidents.
Our HSE Incident Management software is simple for frontline teams, powerful for safety leaders. Our software eliminates manual reporting, scattered spreadsheets, and delayed investigations — giving you a centralized, real-time safety command center.
Expertise
How it Functions & Key Features
01
Comprehensive Incident Capture
We help you record near misses, injuries, property damage, and lost-time cases effortlessly. Our software ensures that every event is documented for accurate reporting and analysis.
02
Structured Reporting with Evidence
Our software integrates standardized forms supported with photos, videos, and attachments, which helps to improve clarity, transparency, and accuracy of incident records.
03
End-to-End Incident Lifecycle Tracking
Our incident management software tracks status from initial reporting to final closure in real time. It also ensures accountability and timely action across all stakeholders.
04
Centralized & Integrated Incident Repository
One can maintain all incident history in one secure, searchable system. The software enables insights and learning through seamless integration with EHS modules like Work Permit and Hazard Identification.
05
Contractor, Asset & Group Incident Management
Our software manages contractor-specific incidents and compliance independently. Also, you can track asset/equipment incidents and handle group-wide or near-miss events with ease.
06
CAPA-Driven Corrective Action System
Our software is linked with CAPA for corrective and preventive action planning. It also supports structured approvals to ensure issues are resolved effectively.
07
Web & Mobile Enabled for On-the-Go Reporting
You can access the entire incident management software from the web or mobile. Our software also enables quick reporting, review, and action from anywhere.
What This Incident Management Software Delivers
Digital Incident Capture
Replace the paper forms and spreadsheets and switch to digital reports! Any employee is able to notify an incident — a near miss, an unsafe act, a first-aid case, property damage, an environmental event, or a major injury — in less than one minute via the web or mobile.
Built-in 5-Why Root Cause Analysis (RCA)
Once an incident is logged, the system automatically triggers: Supervisor & safety team alerts, Escalation rules, Investigation assignments, Due dates & reminders, Approval loops. No more missed follow-ups or complex back-and-forth emails
Real-Time Tracking
Monitor incident status from reporting to closure. Supervisors and safety teams can view active investigations, CAPA progress, and resolution status in real time.
Analytics & Trends
Dashboards provide insights into Incident trends,Root cause patterns,High-risk locations,CAPA closure rates .It will help in data-driven decision-making along with continuous improvement.
Corrective & Preventive Actions (CAPA)
Close the loop with a powerful CAPA engine linked to your RCA: assign actions, set deadlines, add responsible owners, monitor progress, and capture evidence of closure. The system ensures accountability and audit readiness.
Reports & Dashboards
All incident, RCA, CAPA, and workflow steps are time-stamped, version controlled, digitally stored, and exportable for ISO, OSHA, customer audits, internal audits, or regulatory bodies.
How does the Incident Management Process flow?
What Makes Us Better Than Traditional EHS Platforms?
| Feature | Traditional Tools | Our Platform |
|---|---|---|
| 5-Why RCA Integration | Mostly manual | Fully guided & automated |
| Reporting Speed | Slow, multi-step | 1-minute smart reporting |
| Workflow Intelligence | Basic | Dynamic, rules-based |
| Dashboards | Standard | Customizable + predictive insights |
| Usability | Complex | Clean, modern, mobile-first |
| Pricing | Expensive | SME-friendly, scalable |
Incident Management Software: Ideal for Multi-Site Operations
With our enhanced incident management software, you can manage the end-to-end incident lifecycle in a single platform. With centralized command controls, a multilingual interface, and configurable workflows, our system is perfect for,
Manufacturing
Logistics & Warehousing
Oil & Gas
Utilities
Pharma
Construction
Food & Beverages
Chemical Plants
Hospitals & Labs
Incident Management Software FAQ's
1. What is Incident Management Software?
NIST Global Incident Management Software is a root-cause driven and fast platform that helps organizations investigate, report, and resolve workplace incidents with utmost transparency. It centralizes workflows, reporting, and CAPA into a single platform.
2. What types of incidents can be reported?
Employees can report all event types, including near misses, unsafe acts, first-aid cases, injuries, property damage, environmental incidents, contractor incidents, and equipment/asset-related incidents.
3. How quickly can incidents be reported?
Incidents can be logged in less than 60 seconds using mobile or web. The software includes photo/video upload, GPS tagging, and automated notifications.
4. Does the system automate workflows and notifications?
Yes. Once an incident is submitted, the system triggers automated supervisor & safety team alerts, escalations based on severity, investigation assignments, approval loops, and follow-up reminders.
5. Is root cause analysis included?
Yes. The platform features a built-in 5-Why Root Cause Analysis software that guides investigators step-by-step and links identified causes to CAPA actions automatically.
6. Does incident management software support CAPA (Corrective & Preventive Actions)?
Absolutely. The CAPA module allows you to assign actions, set deadlines, allocate responsible owners, track progress, and add closure evidence. This ensures accountability and audit readiness.
7. Is the platform ready for audit and compliance?
Yes. All incident records, investigations, RCA, and CAPA steps are time-stamped, version controlled, stored digitally, and exportable for ISO, OSHA, and regulatory audits.
8. What analytics and dashboards are available?
The system provides real-time insights into incident trends, high-risk areas, root cause patterns, CAPA closure rates, and repeated non-conformities.
9. How is this better than traditional EHS or Excel-based systems?
Compared to manual or outdated systems, the platform offers 1-minute reporting, fully automated 5-Why RCA, intelligent workflow automation, predictive dashboards, and a clean, mobile-first design.
10. Does it support multi-site operations?
Yes. The software is ideal for organizations with multiple locations and diverse workforces, supporting multilingual interfaces and centralized controls.
11. Can contractors be managed separately?
Yes. The system lets you track and manage contractor-related incidents and compliance independently.
12. Is the software mobile-friendly?
Yes. It is available on both web and mobile, ensuring instant reporting and access anywhere.
13. What industries use this software?
It is suitable for Manufacturing, Logistics, Oil & Gas, Pharma, Construction, Utilities, Chemical Plants, Food & Beverage, Hospitals, and more.
14. What is included in the complete incident lifecycle?
The platform covers reporting, initial review, investigation, evidence collection, 5-Why Root Cause Analysis (RCA), CAPA actions, approvals, closure, and analytics for improvement.
15. Can it integrate with other EHS modules?
Yes. The system integrates with work permits, hazard identification modules, and CAPA systems for seamless EHS operations.